Refund and Returns Policy

Last Updated: January 2024

Thank you for choosing Webspot. Our Refund Policy outlines the terms and conditions under which you may request a refund for our products or services. Please read this policy carefully before making a purchase.

1. Refund Eligibility:

Refunds are only eligible for requests made within 48 hours of the original purchase date. After the 48-hour period, no refunds will be processed.

2. Eligible Circumstances for Refund:

We will process a refund if any of the following circumstances apply:

  • Technical issues preventing the proper functioning of the product or service.
  • Failure to deliver the purchased product or service.

3. How to Request a Refund:

To request a refund, please follow these steps:

  • Contact our customer support team at support@webspot.co.ke within 48 hours of your purchase.
  • Provide a detailed explanation of the issue or reason for your refund request.

4. Refund Processing:

Once your refund request is received and approved, we will process the refund within four business days. The refund will be issued to the original payment method used for the purchase.

5. Non-eligible Circumstances:

Refunds will not be granted in the following situations:

  • Change of mind or decision to no longer use the product or service.
  • Failure to meet personal preferences or expectations.

6. Contact Us:

If you have any questions or concerns regarding our Refund Policy, please contact us at support@webspot.co.ke.

7. Changes to the Refund Policy:

We reserve the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting.

By making a purchase from Webspot, you acknowledge that you have read and agreed to the terms of this Refund Policy.

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